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Frequently Asked Questions

How do I enroll in a course offered by Think Design Ed?

You can enroll for a course by following the steps:
  • Select a course from the Catalog or Home page
  • Click on “Enroll “ button
  • Fill out the necessary details to sign and make the payment
  • Get access to the course
  • Join the training on the scheduled date

What are the modes of payments accepted?

Payments are accepted with Stripe using Visa, Mastercard, American Express, Discover, Diners Club, and JCB payments from customers worldwide.

How long will I have access to the course?

The length of access varies by course. Details for each course is listed under the Catalog tab on the website in the course description. 

Can I complete the course at my own pace?

Yes, all courses are self-paced and can be completed within the timeframe stipulated in each course.

What is the refund policy?

Thank you for considering one of our courses. Below are the details of our refund policy.

Refund Policy

Under this policy, you may cancel your purchase of the course within 7 calendar days, we will refund you for all payments made as a part of your purchase within 14 calendar days from the day we accept that you are entitled to a refund. Courses that are on sale or were purchased with a discount code, cannot be refunded. We will use the same means of payment as  you used for the purchase, and you will not incur any fees for such reimbursement.

The request must be sent via email from the email address used to register on our website www.thinkdesign-ed.com to buy the course. Please email refund requests to info@thinkdesign-ed.com Please state the date of purchase, name of the course and purchase receipt details like transaction ID in the email.

Flexible Payment Options & Coupons

Flexible Payment Options are available only for Course Bundles. This payment plan makes it easier for you to purchase courses. Instead of paying the full amount, you can pay in two payments.

Coupons - Only one coupon can be used per course. Courses that are purchased using a discount or coupon are non-refundable.
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